Sun Wave Sports Reviews

Sunwavesports.com offers a return policy where customer satisfaction is guaranteed. If not satisfied with a purchase, a prompt refund or exchange is assisted up to 30 days from the purchase date. All items must be in the original, unused condition and retain all original tags and packaging. The right to refuse any excessive and/or bad faith returns is reserved. For returns or exchanges, the return item and the packing slip with instructions should be sent to the provided address. The processing of returns and following of instructions take about 7-14 business days. For the credit to appear on the statement, 1-2 billing cycles should be allowed. In the event of an exchange item not being available, a refund will be issued to the credit card. For exchanges of the same dollar amount as the original purchase, no additional shipping or handling costs will be incurred. However, shipping and handling fees are non-refundable. A restocking fee of 20% is deducted from the refund amount if the returned item is without a hang-tag, and a restocking fee of 50% is deducted if the returned item was used and cannot be resold. Custom merchandise or special orders cannot be canceled once processed and are non-refundable. Customers are responsible for prepaying return shipping, and no C.O.D.s will be accepted. If the return is shipped by Amazon's prepaid return shipping label, the original shipping fee is deducted from the refund. In the case of orders shipped for free and a refund is requested, the original shipping fee is deducted from the refund amount. One free exchange shipping is covered for exchange.

Sunwavesports.com has a refund policy that allows for a refund or exchange to be accepted up to 30 days from the purchase date. Items must be in their original, unused condition, retaining all original tags and packaging. The company reserves the right to refuse returns that are deemed excessive or in bad faith. A restocking fee may apply, with 20% deducted if the item is returned without a hang-tag, and 50% if the item was used and cannot be resold. Custom orders are non-refundable. When using Amazon's prepaid return shipping label, the original shipping fee will be deducted from the refund. For orders shipped for free where a refund is requested, the original shipping fee will also be deducted from the refund amount. One free exchange shipping is covered for exchanges.